At SharkNinja, we determined to get you order to you as quickly as we can, here’s everything you need to know about shipping times, rates, and options before placing your order.
Where SharkNinja Ships in South Africa
We ship nationally within South Africa. International Orders are not accepted at this time.
Most orders are delivered between 2-5 business days but sometimes delivery can take up to 7 days.
Outlying areas, high order volumes, holidays, weather events, or incomplete addresses may cause delays.
Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box. We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors. Please also ensure that someone is available to sign for and receive your goods at the time of delivery. It will be deemed that you as the purchaser assign without prejudice and without a proxy to a party other than yourself to sign for your goods at your specified and confirmed delivery address should you be or not be present at time of delivery.
Should you have not received your delivery of goods after 24 hours of the expected delivery period you would need to contact us within a maximum of 48 hours. Should you fail to notify us of non delivery within the given period you agree that it would be deemed that you received the purchased goods.
Failed Delivery
We will notify you of a failed delivery i.e: whereby no one was at the specified delivery address to receive and sign for the goods at the time of delivery. We will endeavour to reschedule the delivery with you within 24 – 48 hours; however you may be liable if any additional handling and shipping charges are incurred for a re-delivery.
Shipping Costs and Free Delivery Options
- Free shipping on orders over R1,000.00
- Orders under R1,000.00: R85.00 flat rate
Delivery Periods important to note
- We deliver on Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
- No deliveries on a Saturday and Sunday and any Public Holiday
If you place your order after 12h00 on a Friday, as all deliveries exclude Saturday and Sunday, your delivery will be processed on Monday. Certain outlying Delivery Areas routes and centres may experience a 24-hour delay due to lack of transportation available to the location.
How to Save Your Address Details in My Account
Want to make future orders even easier? Set up your address details in your My Account before you shop.
Once logged into your My Account, follow the directions below to set up your address details.
Step 1. Click on the Address Book & Enter your contact information
- In the left side navigation bar, click on Address Book to access the addresses saved to your file.
- If you have not yet added an address, complete all the mandatory fields and click Add details button.
Step 2. Verify it was added and is accurate
- Review the information on the main screen.
- If you need to edit the information, click on the edit button to the right of the address.
- To add another address, complete all the mandatory fields and click Add details button below.
Still have questions about shipping or delivery?
Our team’s here to help —Contact Us.