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Customer care

Warranty Registration

Warranty Registration

At SharkNinja, we are confident in the quality of our products. That’s why every SharkNinja product includes a standard manufacturer’s warranty of two (2) years from the date of purchase.

If you would like to register a warranty or submit a claim for a product that is not functioning as expected—whether purchased from us or one of our authorized retail partners—we’ve made the process simple and hassle-free.

Extended Warranty Eligibility

The extended 3-year warranty is available only for the following Shark Cordless Vacuum Cleaner models:

  • IP3251EUT
  • IP1251EUT
  • IZ380EU

Important:

The extended warranty does not cover batteries.

Where Is My Serial Number Loacted?

  • Cordless Vacuums: Remove the battery pack. Find your serial number (starting with S/N) on a small sticker located on the main unit. 
  • All Other Models: Find your serial number (starting with S/N) on a small sticker, typically located at the back or bottom of the main unit. 

How To Register For A Warranty:

  1. Navigate to the Warranty Registration section on the page
  2. Complete the Warranty Registration Form
  3. You will receive a confirmation email once your warranty is registered

For more information: 

Please review our Warranty Policy or Contact Us for assistance.